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Alcyone Law

Legal

Privacy Policy

Grey Forge Solicitors is committed to protecting your personal information and handling it with transparency, confidentiality and care.

This Privacy Policy explains how we collect, use, store and protect your data in accordance with the UK GDPR and the Data Protection Act 2018.

Who we are

What information we collect

We may collect and process the following information:

  • your name, contact details and identification documents
  • information relating to your immigration, asylum or legal matter
  • financial information for billing and payment
  • correspondence, evidence and documents you provide
  • information required to comply with legal and regulatory obligations

How we use your information

We use your information to:

  • provide legal advice and representation
  • communicate with you about your matter
  • prepare legal documents, applications and submissions
  • comply with professional, regulatory and legal obligations
  • manage billing, payments and accounts
  • improve our services and internal processes

Lawful basis for processing

We process your data under the following lawful bases:

  • performance of a contract
  • compliance with legal obligations
  • legitimate interests
  • consent (where explicitly required)

Sharing your information

We may share your information with:

  • courts and tribunals
  • the Home Office and related government bodies
  • counsel, experts or interpreters assisting with your case
  • regulators such as the SRA or Legal Ombudsman
  • third-party service providers (e.g. secure cloud storage)

We will never sell your data or share it for marketing purposes.

How we store your information

Your information is stored securely using encrypted systems and restricted access. We retain your data only for as long as necessary to fulfil our legal and professional obligations.

Your rights

You have the right to:

  • access your personal data
  • request correction of inaccurate data
  • request deletion of your data (subject to legal obligations)
  • restrict or object to processing
  • request data portability
  • withdraw consent where applicable

To exercise any of these rights, contact us at info@alcyonelaw.com or +44 (0) 203 393 7333.

Cookies

Our website may use cookies to improve functionality and user experience. You can manage or disable cookies through your browser settings.

International transfers

If your matter requires international data transfer, we will ensure appropriate safeguards are in place.

Complaints

If you have concerns about how we handle your data, you may contact the Information Commissioner’s Office (ICO): www.ico.org.uk.

Updates

We may update this Privacy Policy from time to time. The latest version will always be available on our website.